The payments team inside the dealer network.
PayNet is not a processor that happens to take contractor clients. It is one source for taking payments in the office, the field, and on every plan on file, built for Supportworks dealers and answered by people who know your world by name.
Built for the network, not bolted onto it.
Most processors treat a foundation dealer like any other retail account. PayNet grew up inside the Supportworks network, so it already speaks the language of deposits and draws, techs collecting at the door, and service plans that have to stay alive month after month.
Whether your crews lift concrete, encapsulate crawl spaces, mitigate radon, or waterproof basements, the money moves the same way: a deposit at signing, draws as the work lands, a big final payment, and plans that bill quietly in the background. PayNet is built around exactly that.
PayNet by Supportworks is operated by Emerald Business Solutions. The Supportworks relationship is how dealers reach it, and it is why the payment tools plug straight into the systems the network already runs.
The moments where payments go wrong for dealers.
Every dealer hits the same three walls. This is how PayNet takes each one down.
The signed contract sits unpaid
The customer said yes at the kitchen table, but the deposit means a follow-up call, an emailed invoice, and a few days of waiting.
Collect the deposit at signing
Your salesperson takes the card on the spot, tap to pay or keyed, and the deposit lands inside the same customer record the job runs on. The job starts funded.
The 9 pm emergency call goes uncollected
The sump fails in a storm, your tech saves the night, and the payment turns into "we will mail you something."
The tech's phone is the terminal
Tap to pay on the phone your tech already carries, or a text-to-pay link before they leave the driveway. Collected on the spot, synced to the office instantly.
Month-end is a reconciliation project
Terminal batches, emailed invoices, and a spreadsheet trying to explain which payment belongs to which job.
Every payment lands in one place
Field, office, and recurring payments report by invoice, customer, and job number, and sync to QuickBooks and your CRM. Month-end becomes a review, not a rebuild.
Four things a generic processor cannot say.
It knows the network
Payments flow into SalesView, ProductionView, ServiceView, PayView, and i360 without bolting three vendors together.
It knows the money
Deposits at signing, progress draws mid-job, and the big final steered to ACH, all tied to one project record.
It knows the field
Techs take tap to pay on their own phones, and the office sees it the moment it happens.
It has a name
A dedicated account manager who knows your setup, not a support queue that starts from zero every time.
From the first form to your first payment.
Joining PayNet is a short, guided setup, not a project. Your account manager runs it with you from the first form to your first payment, and keeps a direct line open long after you are live.
- A one-page form and a voided business check to open the account
- The agreement emailed to review and sign electronically
- A welcome packet and best-practices guide once you are running
Meet your account manager.
Every PayNet account comes with a dedicated account manager who understands your business, how you operate, and how dealer money actually moves. They run the review, audit the tools you have versus what you use, and set up the workflow upgrades that matter.
- A review of your current processing and what it really costs
- An audit of the payment tools you have versus what you use
- Workflow upgrades: tap to pay for techs, pay links, plans on file
The questions dealers ask first.
How long does it take to get started?
Do I have to use specific software or hardware?
What happens when I need help?
Let us show you what changes when payments fit the work.
Book a no-cost account review and see your real numbers, your tool gaps, and the workflow upgrades that pay for themselves.